Monitors product trends and changes in retail and communicates to District Manager.Develops and conducts team building activities.Implements plans to effectively participate in company special events and/or promotions.Participates and assists in conducting regularly scheduled store meetings.Notify the appropriate retail and corporate when inventory issues are discovered. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Assists in the annual inventory process ensures the process is conducted in compliance with established processes and guidelines.Coordinates regular associate training and/or seasonal associate training. Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.Perform leadership responsibilities for store opening and closing duties.Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.Monitors associates guest service levels provides feedback as needed.Monitors and approves guest's returns in accordance with retail policies.Keeps supervisor informed of product, guest, and/or personnel issues.
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